Refund and Returns Policy
At the NEDC ®, we strive to provide high-quality educational resources and services to our users. If you are not entirely satisfied with your purchase, we’re here to help with our refund and returns policy.
Refund Eligibility
Refunds may be issued under the following circumstances:
- Course Cancellation: If NEDC cancels a course or program for any reason, you will be entitled to a full refund of any fees paid.
- Dissatisfaction with Course Content: If you are dissatisfied with the content or quality of a course, you may request a refund within 7 days of enrollment, provided that you have not completed more than 50% of the course materials.
How to Request a Refund
To request a refund, please contact our support team at nedcdelhincr@gmail.com with the following details:
- Your name and contact information
- The name of the course or program for which you are requesting a refund
- The reason for your refund request
- Any supporting documentation or evidence, if applicable
Upon receiving your refund request, our support team will review your request and process your refund within 7 business days. Refunds will be issued to the original method of payment used for the purchase.
No Refund Policy Exceptions
Please note that the following circumstances are not eligible for refunds:
- Failure to meet course requirements or deadlines
- Change of mind or personal preference
- Technical issues beyond our control, such as internet connectivity problems
Returns Policy
As most of our services are delivered electronically, physical returns are generally not applicable. However, if you have purchased any physical materials (e.g., textbooks, merchandise) from NEDC and wish to return them due to damage or defect, please contact our support team within 7 days of receipt to arrange for a return or exchange.
Contact Us
If you have any questions or concerns about our Refund and Returns Policy, please contact us at nedcdelhincr@gmail.com.
This Refund and Returns Policy is designed to provide clear guidelines for users who wish to request refunds or returns for their purchases on the NEDC portal.